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London and the South East

Commercial fridge and freezer repair in London and the South East

When a fridge stops holding temperature, your stock, your service and your next EHO visit are all on the line. Our F-Gas certified engineers repair all major commercial brands, with 24/7 emergency call-outs when it cannot wait until morning.

  • F-Gas certified, Refcom registered
  • All major brands repaired
  • 24/7 emergency call-outs
  • Family-run since 2004
Free, no-obligation quote

Get your free quote

Takes under a minute. We reply by phone or email.

What do you need?

No obligation. We only use your details to reply to this enquiry.

Certified, accredited and insured

  • F-Gas register, certified F-Gas engineer
  • Refcom F-Gas certificated
  • City & Guilds accredited
  • SafeContractor approved
What we repair

Every type of commercial refrigeration

From a single under-counter fridge to a row of multidecks, we diagnose and repair the lot. If it keeps food or drink cold for a business, we work on it.

  • Display fridges

    Multidecks, serve-over counters and countertop displays that keep produce cold and on show.

  • Upright fridges and freezers

    Single and double door cabinets, gastronorm and general storage units.

  • Under-counter units

    Fridges and freezers built to sit under the worktop where kitchen space is tight.

  • Prep counters

    Pizza and sandwich prep counters with raised ingredient rails and cold wells.

  • Bottle and beverage coolers

    Back-bar bottle coolers and drinks fridges for pubs, bars and clubs.

  • Ice machines

    Ice makers and flakers: no ice, slow production, leaks and scale build-up.

  • Walk-in coolers and freezers

    Cold rooms and walk-in freezers, from door seals to condensing units.

  • Blast chillers

    Blast chillers and shock freezers that pull cooked food down to safe temperatures.

Commercial fridges in a working kitchen
Who we work for

Businesses that cannot trade with warm stock

Most of our calls come from people who cannot afford to wait. A restaurant with a walk-in running warm on a Friday afternoon. A pub with a dead bottle cooler before a bank holiday. A pharmacy watching a vaccine fridge creep towards its upper limit.

We know what is at stake: written-off stock, a shortened menu, and awkward questions at your next environmental health visit. That is why we answer the phone 24/7 and tell you honestly what we can do and when we can get there.

  • Restaurants and head chefs
  • Pubs, bars and clubs
  • Cafés, coffee shops and takeaways
  • Convenience stores and supermarkets
  • Hotels and catering teams
  • Care homes and schools
  • Pharmacies and labs with vaccine fridges
  • Food production and dark kitchens
How it works

How a call-out works

You talk to people who know the equipment, and you know the plan before anyone sets off.

  1. Step 01

    Call or send the form

    Phone 020 3488 1889 or send the quote form with the unit type, the fault and your postcode. A photo of the unit and its rating plate helps us arrive prepared.

  2. Step 02

    We confirm the visit

    We give you a realistic arrival window and explain how the costs work before anything is booked, so you know where you stand before an engineer sets off.

  3. Step 03

    Diagnosis, then repair

    The engineer finds the real fault, repairs it on the spot where the part is available, or explains the options and quotes for parts and a return visit.

  4. Step 04

    Paperwork for your records

    You get a job sheet recording the fault and the work done, including F-Gas records wherever refrigerant has been handled. Useful when the EHO calls.

Why choose us

Why businesses keep our number on the wall

Commercial Fridge Repair is the refrigeration repair brand of Be Cool Group UK Ltd, a family-run business that has been keeping London's fridges, cold rooms and ice machines running since 2004.

Family-run since
2004
Projects delivered
2,000+
Certified engineers
F-Gas
Emergency call-outs
24/7
  • Family-run, trading since 2004
  • Part of Be Cool Group UK Ltd
  • More than 2,000 projects completed
  • Refcom registered and City & Guilds qualified
  • SafeContractor approved
  • All major commercial refrigeration brands repaired

We repair all the major commercial refrigeration brands

  • Williams
  • Foster
  • Gram
  • True
  • Polar
  • Precision
  • Hoshizaki
  • Scotsman
  • Electrolux
  • Adande
Areas covered

London and the South East

Our engineers cover Greater London, Essex, Hertfordshire, Kent, Surrey and Berkshire, from central London restaurants to trading estates around the M25. Not sure whether you are in range? Call us and we will tell you straight away.

  • Greater London
  • Essex
  • Hertfordshire
  • Kent
  • Surrey
  • Berkshire
Customer reviews

What Be Cool Group customers say

Commercial Fridge Repair is part of Be Cool Group. These are reviews from the group's customers.

Great Cold Room!

We had a small but difficult installation of a coldroom in our restaurant. Ali helped us minimise the downtime of our restaurant and installed a great coldroom for us!
Be Cool Group customer

Best Advice & Service!

I have known Ali from ‘Be Cool Refrigeration’ for the past year and he is a committed individual running a business that provides exceptional service. I had no hesitation to recommend one of my clients to him and not only did Ali deliver on a promise of great service but also recommended the right solution for the new showroom we had acquired for my client. This solution comprising of multiple units was not only effective given the size and format of the showroom it also has reduced the cost base and carbon footprint long term. Overall Be Cool Refrigeration has the right attitude and competence to be a trusted partner for whatever A/C, refrigeration, heating or similar systems you require. You are sure to be in the best hands with the best advice and service. I cannot recommend them highly enough.Read more
Be Cool Group customer

Knowledgeable! Professional!

Fridges, cold rooms, air-conditioning, ice machines, electric ovens, ice makers and MANY MORE…Be Cool have supplied and maintained our equipment since our restaurants, pubs and hotels opened (since 2010) and we have never look further…they have always responded to our calls and breakdowns. Knowledgeable! Professional!
Be Cool Group customer

Work to high quality

Be Cool have been working for us for over 5 years (since 2011), they install and maintain all the commercial refrigeration and air-conditioning equipment for our projects. Our trust has always grown in Be Cool and because of this we always follow their recommendations…. “They have simply never let us down attending emergencies immediately and undertaking the work to high quality”.Read more
Be Cool Group customer

The professionalism and quality of work was second to none!

We used BeCool Ltd. to install new air conditioning in one of our 800sqm London venues. Top class! This was a big project but took little over two weeks. From the initial consultation to the handover, nothing was too much. The professionalism and quality of work was second to none. Following that, we used them to upgrade the air conditioning in our second London venue. Could not fault Ali and his team and BeCool Ltd is now our go-to place for AC and refrigeration. Thanks!Read more
Be Cool Group customer

Huge thank you to Be Cool!

Huge thank you to Be Cool after picking up the phone on a Sunday and providing good fast advice which other companies had completely failed to do. Thank you.
Be Cool Group customer
From the blog

Guides written by people who fix these units

Plain advice on breakdowns, warning signs, regassing and looking after refrigeration between services.

All articles
Common questions

Commercial refrigeration FAQs

Do you charge a call-out fee?

It depends on the unit, your location and the time of day. We explain how our charges work on the phone before anything is booked, so there are no surprises when the engineer arrives.

Can you come out of hours?

Yes. Emergency call-outs run 24 hours a day, 7 days a week, including weekends and bank holidays. Phone us and we will give you a realistic arrival window.

Do you repair my brand of fridge?

Almost certainly. Our engineers work on all major commercial refrigeration brands, including Williams, Foster, Gram, True, Polar, Precision, Hoshizaki, Scotsman, Electrolux and Adande.

Which areas do you cover?

Greater London, Essex, Hertfordshire, Kent, Surrey and Berkshire. If you sit on the edge of those areas, call us and we will tell you straight away whether we can get an engineer to you.

My fridge is running but not cold enough. What should I do first?

Keep the door shut, check that nothing inside is blocking the air vents, and move high-risk stock such as meat, fish and dairy to another unit if you have one. Then call us. Resist opening the door to check on it, because every opening lets the remaining cold air out.

Will I get paperwork I can show an EHO?

Yes. Every job comes with a job sheet recording the fault and the work carried out. Where refrigerant has been handled, our F-Gas certified engineers also complete the F-Gas records the regulations require.

Fridge down? Talk to an engineer today

Call us with the fault and your postcode and we will give you a realistic arrival window, or send the form and we will ring you back.

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